top of page

Warranty & Guarantee

Lifetime Warranty

We take great pride in our heritage and stand firmly behind the quality and authenticity of every jewelry piece we offer. With our unwavering commitment to customer satisfaction, we provide a comprehensive set of warranties that ensure you can make your purchases with absolute confidence.

 

Our Lifetime Warranty guarantees the integrity of our workmanship, holding us responsible for any structural defects that may arise. Moreover, we assure you that all the materials, including metals, diamonds, and gemstones, used in our creations are meticulously selected and completely authentic.

After-sale service

When you choose our jewelry, you become a part of our cherished family and enduring legacy, joining a tradition built on trust and excellence. Our Certificate of Guarantee accompanies each purchase, representing our commitment to a lifetime warranty for all gemstones. It is a symbol of the confidence we have in our craftsmanship and the lasting value of our creations.

 

As part of our dedication to customer satisfaction, we provide an exceptional after-sales service for every product. Our comprehensive service includes professional cleaning, precise setting adjustment and modification, as well as reliable repair and maintenance.

Conditions And Exclusions

Please note that our guarantee extends to all creations purchased directly from our official store. Enclosed with your purchase, you will find a completed warranty card, reaffirming our commitment to standing behind the quality of our jewelry.

 

While we provide a complimentary lifetime guarantee, it is important to note that our warranties do not cover faults resulting from general wear and tear, accidental loss or damage, deliberate damage or misuse, neglect, or repairs attempted by individuals other than our expert team.

bottom of page